Text Message Communication Policy

Program Description

PSRB Properties uses text messaging (SMS) to communicate with current and prospective tenants regarding:

• Rent reminders and payment confirmations
• Maintenance request status updates and scheduling
• Lease renewal notices and important account communications
• Emergency notifications related to your rental property

How You Opt In

You consent to receive text messages from PSRB Properties when you:

• Provide your mobile phone number on a rental application
• Submit a maintenance request that includes your mobile number
• Verbally or in writing request SMS communication from our team

Message Frequency

Message frequency varies. You may receive up to 4–6 messages per month depending on account activity, maintenance requests, and lease status.

Message & Data Rates

Message and data rates may apply. Contact your mobile carrier for details.

How to Opt Out

You can stop receiving text messages from PSRB Properties at any time by replying STOP to any message we send. You will receive one confirmation message and no further texts will be sent.

How to Get Help

Reply HELP to any message or contact us at psrbproperties@gmail.com for assistance.

Privacy

PSRB Properties does not sell, share, or disclose your mobile phone number to third parties for marketing purposes. Your number is used solely for property management communications related to your tenancy.

For questions, contact us at: psrbproperties@gmail.com